After OS 0.95 Upgrade - All unlocked apps in Demo Mode

Applications, development tools, FPGA, C, WEB
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Drulli
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Joined: Thu Aug 27, 2015 1:24 pm

After OS 0.95 Upgrade - All unlocked apps in Demo Mode

Post by Drulli » Sat Apr 23, 2016 7:56 am

I suggest to make an extra category for the upcoming OS 0.95 upgrade questions!

HI all,
I updated my OS 0.94 successfully to 0.95.
I restarted my RP.
I removed, as recommended in the RP email, my 0.94 registered board in My RP
I registered the same board in My RP. All entries look good, (board name, MAC address, LAN IP and the list of unlocked applications).

When I press the START button the new "application deck" shows up.
All my unlocked apps ( Oscilloscope + Signal Generator, Spectrum analyzer, LCR meter) are running in demo mode only. I am asked to get license.
If I click "get license" I am redirected to the shop, forced to buy the apps again.

WHY THAT?
Do I have to buy all the unlocked apps again? Is that the policy of RP?
Or is something wrong with the configuration, in my RP or on the license management tool of My RP?
Or is is it a User Error?

Please advise,
Urlich

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redpitaya
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Posts: 387
Joined: Wed Mar 26, 2014 7:04 pm

Re: After OS 0.95 Upgrade - All unlocked apps in Demo Mode

Post by redpitaya » Sat Apr 23, 2016 8:51 am

Hi,
we apologise for the inconvenience.
It would be best that you send us your MAC and user name information to suppport@redpitaya.com
so that we can take a look in out database and see what went wrong.
thank you, Red Pitaya team

Drulli
Posts: 4
Joined: Thu Aug 27, 2015 1:24 pm

Re: After OS 0.95 Upgrade - All unlocked apps in Demo Mode

Post by Drulli » Sat Apr 23, 2016 10:09 am

I just sent an email with all requested info to the support team.

BR
Ulrich

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redpitaya
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Joined: Wed Mar 26, 2014 7:04 pm

Re: After OS 0.95 Upgrade - All unlocked apps in Demo Mode

Post by redpitaya » Sat Apr 23, 2016 12:25 pm

Unlocking problems should now be solved for all the users that had Red Pitaya Case listed under unlocked application list.
Thank you Urlich, for helping us solve this mystery.

wohlgemuth
Posts: 1
Joined: Mon Dec 21, 2015 9:14 am

Re: After OS 0.95 Upgrade - All unlocked apps in Demo Mode

Post by wohlgemuth » Sun Apr 24, 2016 5:21 am

Hi!

I have exactly the same problems as described by Ulrich.

George

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redpitaya
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Joined: Wed Mar 26, 2014 7:04 pm

No more demo mode!

Post by redpitaya » Fri Dec 20, 2019 9:34 am

Thank you for posting.
Newer builds do not require a license. Since release 0.97 all applications are unlocked by default. Users don’t need to register or apply unlock keys anymore.

To benefit from the new software environment you just need to update the OS image on your SD card.
Here is a step by step tutorial: https://redpitaya.readthedocs.io/en/lat ... Dcard.html
Just one warning, please backup first your content or maybe use another SD card for this, as there is one option missing, the visual programming part. This was removed also because less than 1% of customers was using it and we were paying unnecessary licence fees for it.

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